AMOH, a Luxury Collection Resort, Rhodes | Night Auditor

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on ra private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.

Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.

As a Night Auditor, you will play a critical role in ensuring our hotel's smooth and efficient operation during the overnight hours. Your responsibilities encompass a range of financial, operational, and guest service duties in line with Marriott Luxury Collection values.

Responsibilities

• Conduct accurate and detailed audits of daily financial transactions, including room charges, adjustments, and revenue postings.
• Reconcile and balance all hotel accounts, ensuring precision and adherence to accounting standards.
• Facilitate guest check-ins and check-outs during the night shift, providing a seamless and welcoming experience.
• Collaborate with other departments to meet specific guest requests and preferences.
• Generate and distribute nightly reports to the management team, summarizing key financial and operational metrics.
• Maintain accurate and up-to-date records of all transactions and activities during the night shift.
• Proficiently navigate and utilize hotel management systems, point-of-sale systems, and related software.
• Demonstrate flexibility in handling unexpected situations and adapting to changing circumstances.
• Ensure compliance with internal audit procedures and external regulations governing the hotel industry.
• Address guest concerns or issues promptly and professionally, seeking effective resolutions.

Requirements

• Minimum of 2 years of experience in a night audit, accounting, or related role within the hospitality industry.
• Familiarity with hotel operations, financial transactions, and night shift responsibilities.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
• Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
• Knowledge of hospitality industry best practices, including customer service and guest experience.
• Proficient in English, additional languages a plus.
• Strong computer skills, including proficiency in MS Office and in PMS systems (e.g., Opera).

Benefits

• Competitive salary and other benefits (as per local legislation)
• Advanced opportunities for professional growth
• Accommodation (if necessary) and board
• Participation in educational programs
• Diverse and multicultural environments
• Professional skills development