Greek Customer Support Specialist for Booking.com

Πλήρης απασχόληση

Teleperformance Greece

Job Overview:
Job Languages Greek

Work with the top online travel agency and assist customers with booking travel plans!
Are you passionate about travel and providing exceptional customer service? Teleperformance Greece collaborates with Booking.com , one of the largest online travel agencies.
As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.
Join our team and help travelers create unforgettable experiences!
What you will be doing:
Handling incoming phone calls, messages and emails from the website users
Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
Research travel options tailored to each customer's preferences
Modify reservations based on client needs
Process payments and travel cancelations
Job Requirements:
Excellent writing & verbal communication skills in Greek
Good communication skills in English
Attention to detail
Good Technical troubleshooting & problem-solving skills
Ability to handle unexpected changes
Experience in e-commerce will be appreciated
What we offer:
Competitive monthly salary + 2 extra salaries per year
Referral Program : Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Find out more
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