After - Sales Operational Manager

As an After-Sales Operational Manager, you will play a pivotal role in ensuring our clients' satisfaction extends well beyond the property purchase. You will be responsible for managing post-sales activities and coordinating flawless functional inspection trips to uphold our commitment to excellence.

Requirements

Functional Inspection Trip Coordination:

• Plan and organize functional inspection trips for clients, ensuring all aspects align with our high-quality standards.
• Coordinate travel logistics, accommodations, and activities to create a memorable and enjoyable experience for clients.
• Conduct thorough functional inspections, documenting and addressing any issues to maintain property integrity.
• Collaborate with internal teams to implement improvements based on feedback gathered during inspection trips.

After-Sales Responsibilities:

• Serve as the main point of contact for clients post-sales, fostering positive relationships and addressing inquiries.
• Facilitate smooth transitions for clients, ensuring a seamless handover process.
• Collaborate with internal departments to address and resolve client concerns promptly.
• Maintain a comprehensive after-sales support system to uphold client satisfaction.

Experience and Qualifications Required

• A bachelor’s degree in sales, hospitality, or in any other related field.
• Proven working experience in after-sales services within the real estate or luxury hospitality sector.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in coordinating and managing functional inspection trips.
• A passion for delivering exceptional customer service.
• Fluency in English and Greek

Benefits

• Competitive renumeration package based on experience and qualifications.
• Participation in Company’s annual bonus program
• Ability to work in a modern, friendly creative and constantly evolving work environment.
• Opportunities to participate in training.
• Continuous support for professional development.
• Group private Health program and onsite workplace counselor.

All communication is considered strictly confidential, and (If any) recommendation letter are welcome.