Bellboy /Conrad Athens The Ilisian

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center. As a Bellboy at Conrad Athens The Ilisian, you will be essential in providing our guests with a warm welcome and assisting them with their luggage and other needs upon arrival and departure. Your friendly demeanor and attention to detail will ensure that guests feel valued and well-cared-for from the moment they step into the hotel. This role requires a commitment to exceptional service and a passion for hospitality. Responsibilities Greet and welcome guests upon arrival, providing courteous assistance with luggage and responding to initial inquiries. Escort guests to their rooms, offering an overview of hotel facilities and services while addressing any immediate needs. Manage luggage handling and timely delivery of packages with a strong focus on accuracy and guest satisfaction. Maintain cleanliness and organization in the bell area, ensuring all equipment is stored safely and maintained in good condition. Offer guests detailed information about hotel amenities, local attractions, dining options, and events to enhance their overall experience. Respond promptly and professionally to guest requests related to luggage, transportation, and other support services. Assist the Bell Captain in coordinating arrival and departure procedures, including transportation arrangements. Oversee the secure handling, storage, and accurate logging of guest luggage and personal items. Contribute to a welcoming and professional environment, upholding Hilton’s standards of luxury service and hospitality. Actively participate in team meetings and training sessions to continually enhance service skills and operational knowledge. Requirements Minimum of 2 years' experience in a bell or guest service role, preferably in a luxury hotel environment. Strong interpersonal skills with a focus on delivering exceptional customer service. Excellent communication abilities in English and Greek; knowledge of additional languages is a plus. Ability to carry and handle heavy luggage and remain on your feet for extended periods. Familiarity with the local area, attractions, and services to provide guests with accurate recommendations. Team-oriented with a positive attitude and a commitment to professional appearance and grooming. Flexibility to work various shifts, including weekends and holidays as needed. Benefits At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens). The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.