Marketing Operations Assistant

Marketing Operations Assistant

Full time

Hybrid (work from both our offices in Nicosia & also from home)

Uber Digit is a fast-growing marketing agency based in Nicosia, offering a variety of services in the field of Digital Marketing, in Cyprus, Europe, the UK and the Middle East.

We are looking to recruit a Marketing Operations Assistant to join our team, to assist customers directly from the beginning and during their business relationship with our company, and also help with daily company operations.

The Marketing Operations Assistant will work in our offices in Nicosia, and also work from home once or twice per week.

Roles and Responsibilities

• Provide services and first line support to the client in line with their needs and requirements.
• Follow administrative processes for creating customer accounts
• Provide first class customer service to the clients.
• Assist with the on-boarding of new clients, set up and managing relationships throughout.
• Ongoing responsibility for client support by responding to all relevant customer emails, messages and telephone calls.
• Liaise with development & marketing teams and monitor project and task progress
• Document internal operations best practices using HubSpot CRM
• Test and assess deliverables, ensuring the quality and the client requirements are met
• Regular meetings across different teams (development, social media, video editors) to assign tasks and projects
• Prepare project requirement documents based on client requests and feedback and share it with the relevant team member
• Prepare regular reports using Analytics software
• Import and export data between software
• Set up email and outreach campaigns
• Schedule social media posts
• Use Slack, Asana, Trello, Hubspot and other productivity and project management tools to track projects, tasks and deadlines and assign tasks to the relevant team members

The Successful candidate will possess

• Bachelor degree in Computer Science, Business, Marketing, Communications or relevant fields is preferred, but not mandatory
• Excellent Skills with productivity software (Microsoft Office, CRM and Project Management tools)
• Excellent ability to quickly adopt and use newly introduced software, including AI and Marketing tools.
• Excellent ability to manage large amount of data, importing and exporting in CSV format between different software
• Ideal candidate will be articulate, hardworking, confident and very keen to learn
• Administration, Customer Service, Marketing/Web Services, Social Media Marketing or other agency-related experience will be considered as a benefit
• Candidate must be fluent in both Greek and English, both written and spoken, since we have clients in both Cyprus and the UK.
• Experience with software tools such as Slack, Hubspot CRM, Email Marketing software, Google Analytics, WordPress, Canva, Zapier will be considered as a benefit
• Social Media & Copywriting experience will be considered as a benefit

Must possess strong proficiency in both English and Greek, both written and spoken.

Candidates not fluent in both Greek & English, will be rejected.

*part of the interview will be in English

Benefits

• Salary 1100-1300 EUR (Gross, for full time position) depending on the candidate's skills and experience
• Sales bonus every 3 months
• Flexibility to work from home 1 or 2 times per week
• Training on cutting edge SaaS tools and sales
• Salary raise potential, depending on performance

Send your CV

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