English speaking Sales Advisor

Basic Information Enerwave , a leading electricity and natural gas supplier and proud member of HELLENiQ ENERGY Group is looking for a Sales Representative to join our retail store team. The role focuses on new customer acquisition, product sales, and delivering excellent customer service in a fast-paced retail environment.
Achieve and exceed personal and store sales targets and KPIs — presenting, promoting, and selling the company's energy products, services, and smart home solutions.
Identify customer needs, handle inquiries and complaints effectively, and aim to resolve issues end to end while delivering excellent customer service.
Cross-sell and upsell products and services at every opportunity, and follow up on sales leads proactively.
Prepare sales contracts and monitor the contract process in accordance with company procedures.
Stay up to date with competitor products and services and share relevant insights with the team.
Contribute to the upkeep of the store — including display, stock, and opening/closing procedures.
Use company IT and CRM systems accurately and participate actively in regular training and coaching sessions.
Bachelor's degree in Business, Social Sciences, or a related field.

• 2+ years of experience in retail sales and customer service, preferably in services.
• Strong customer orientation and ability to adapt to different customer profiles.
• Proficient in MS Office; familiarity with CRM systems.
• Good command of English.

Competitive salary commensurate with experience.
Annual performance bonus.
Meal vouchers.
Monthly fuel allowance.
Private health insurance.
The opportunity to be part of one of Greece's leading energy companies, within a dynamic and growing group.