...departments to ensure guest satisfaction.
Handle emergencies or crises, ensuring the safety and well-being of guests.
Ensure compliance with all company policies and procedures, including health and safety regulations, data protection, and security procedures....
...Monitor front desk operations to guarantee proper staffing and coverage.
Oversee billing processes, ensuring accuracy and compliance with financial policies.
Keep staff updated on industry trends, service standards, and company policies.
Conduct regular inspections...