...Extensive experience in managing a Phone Center department in a high, resort and lifestyle kind of environment
Experience in Concierge services required
Eye for detail – always strive for perfection
Fluency in Greek and English required
Excellent communication...
...shifts run smoothly and efficiently, providing outstanding guest service, assisting Welcome Desk Agents, Guest Relations Agents, and Concierge.
Check in/ Check out according to Marriott Brand Standards & legal requirements.
Ensure guest credit is monitored via...
...and many more.
The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for a Concierge . The successful candidate needs to have excellent communication and organization skills and high ability to multitask....
...many more.
The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for a Head Concierge . The successful candidate needs to have excellent communication and organization skills and high ability to multitask....
...storage and other.
Takes care of the guest's requests and liaise with respective departments: laundry, wake up call, spa bookings, concierge and any special requests etc.
Communicates any special needs, food requests or disabilities to Leaders of Butlers/Guests...
...Pillars and the respective service standards of MOQA.
Actively listens and communicates specific guest requests accurately to the Concierge, Reception and Telecommunications colleagues to ensure complete follow up
Ensure all the FLHSS&E requirements and procedures...
...escalating to Front Office Manager when necessary.
Run operations and be constantly present at all points of Front office (Reception, concierge, bell attendant, door attendant activity)
Monitor team for productivity and effectiveness; report issues of attention be on...