...business booked, check if advance payments are made timely.
Maintain reservation records, update room availability on the PMS database, process any modifications or cancellations and communicate with team members as appropriate.
~ Be fully aware of room types,...
...our employer brand to potential candidates
Manage employee records and ensure accurate and up-to-date information in the HR database
Create a positive work environment by handling employee relations effectively
Ensure staff performance and attendance are...
...phone lines for customers;
Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
Ensure all support...
...lines.
Data Management: Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
Complaint Handling: Deal with and log client complaints in line with the company’s complaints escalation policy.
Service Level...