...phone lines for customers;
Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
Ensure all support...
...lines.
Data Management: Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
Complaint Handling: Deal with and log client complaints in line with the company’s complaints escalation policy.
Service Level...