...hotel services and upsell when possible.
Collaborate with other departments for smooth guest experiences.
Maintain updated records of... ....
Previous experience in Reservations, Front Office or Sales, preferably in hospitality industry.
Familiarity with reservation...
...Housekeeping Manager
Job Responsibilities
Lead the Housekeeping Department by developing, implementing, and keeping up-to-date policies,... ...with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food & Beverage to ensure that all guestrooms...
...and encouragement of productivity.
To provide, through the Department Heads, that staff is available and able to deliver the quality... ...and development activities for Associates influencing the hotel sales and control of costs and standards.
Conducting an appraisal...
...service standards are maintained by spa staff, addressing any guest concerns or issues promptly.
Collaborate with other resort departments to promote spa services and maximize revenue opportunities.
Monitor and maintain spa facilities, equipment, and supplies to...
...operations, screens, conducts interviews and recommends candidates for vacancies, where needed.
Works closely with General Manager and department heads to resolve employee issues and relations.
Counsels and advises employees regarding work, family, or personal problems...
...Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.
• Follow all relevant Health & Safety department regulations & all guest service guidelines.
• Perform end of day duties and prepare reports.
• Follow proper procedures...
...reservations
Handling complaints always in a pleasant attitude
Ensuring guests satisfaction
Operate as an ambassador for the department
Monitoring all guest feedback on daily basis and reporting key focus areas of improvement
Job related skills:
Degree in...
...build full knowledge of Resort and hotel facilities, services, and local area.
Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests....
...hospitality to new heights.
About the role:
Cook B is responsible for ensuring high standards of efficiency in the running of the department whilst always aiming for an increase in standards, profitability, and staff development.
Key accountabilities:
Prepare food...
...Ensure guest satisfaction by anticipating all guest needs and handling successfully any possible complaints
Work towards maximizing sales and revenue
Conduct monthly inventory counts for consumables
Handle shift opening and closing procedures
Conduct daily 10-...
...in a professional and proactive manner to achieve swift resolution.
Maintain open and effective communication with all resort departments to ensure seamless guest experiences and smooth operations.
Solicit feedback from guests and use it to continuously improve service...
...Hotel Management, Front Office team and Reservation team to ensure that regular on-going communication is happening in all hotel departments informing for guest needs, providing guidance and feedback.
The ideal candidate has previous experience in a customer service...
...personality
with good communication skills and have the ability to build strong relationships with guests and colleagues from various departments
Requirements:
Degree in Hotel Management or Tourism
Fluency in English and Greek conversation, reading and writing....
..., ensuring belongings are handled with care and delivered promptly to guest rooms.
Coordinate with front desk staff and other departments to ensure seamless communication and guest services.
Assist with valet parking services as needed, safely parking and retrieving...
...property management to continually enhance and advance the hotel’s services and operations
Ensures SOP implementation in FnB departments
Ensures that the FnB operational staff and managers/supervisors are properly trained according to Marriott standards and the hotel...
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...presents bill to guest.
Settle bill accurately through credit card or cash transaction.
Follow all relevant Health & Safety department regulations & all guest service guidelines.
Perform end of day duties and prepare reports.
Job Requirements:
Previous...
...resort's food and beverage outlets, including restaurants, bars, and private dining areas.
Coordinate with guests and internal departments to ensure accurate booking information and meet special requests.
Provide personalized assistance and recommendations to...
...guests' needs
with good communication skills and the ability to build strong relationships with guests and colleagues from various departments
a strong team player who can follow written and oral instructions and apply policies and procedures
detail-oriented...
...cleanliness and guest satisfaction. You will assist the Housekeeping Manager in overseeing the day-to-day operations of the housekeeping department, ensuring that all guest rooms and public areas are consistently clean and well-maintained. The ideal candidate should be...
...up-to-date employee records and timekeeping systems.
Support the administration of payroll in cooperation with the accounting department.
Coaching support of Managers on employee relation matters
Foster a positive and inclusive workplace culture that aligns with...
...Responsibilities
Assist guests in the resort's retail shop by providing information about products, promotions, and services.
Process sales transactions accurately and efficiently, handling payments and issuing receipts.
Maintain cleanliness and organization in the...
...represents the resort to guests throughout all stages of their stay.
Requirements
Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that...
...levels, stock control, and ordering processes.
Recruit, train, and supervise retail staff to ensure optimal performance.
Monitor sales performance and develop strategies to maximize profitability.
Foster positive relationships with customers, suppliers, and...
...part of a team, with a positive and proactive attitude.
Personality Profile
Strong communication and interpersonal skills
Sales oriented
Strong organizational and time management skill
Positive mindset
Teamwork spirit Benefits
One meal daily in staff...
...boutique hotel is known for.
About the Role: The Housekeeping Manager will oversee the daily operations of the housekeeping department, ensuring all rooms and public areas are impeccably maintained. This position also involves managing laundry operations, staff scheduling...
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...Exhibit comprehensive knowledge of all menus, including breakfast offerings, lunch dishes, fine dining options, and beverages.
# Sales and Service : Enhance guest satisfaction and restaurant revenue through attentive service and recommending menu items.
# Efficient...