...operation of the kitchen, efficient service, and high quality of food.
Requirements Key accountabilities
Assist in supervising and coordinating all activities of the kitchen team
Ensure high culinary standards and presentation of food
Assist in the creation and...
...while on-premises to ensure their satisfaction
Handle guest complaints and resolve issues in a timely and professional manner
Coordinate with housekeeping, maintenance, F&B and other departments to ensure guest satisfaction and goal achivements Inspecting hotel...
...hotels Staffing Guide and Associate requisition system is adhered to.
Ensure that all Associate records are kept up to date.
Coordinate the administration of the Associate performance appraisal system and succession planning.
To be responsible for the...
...unloading belongings as needed.
Provide guests with information about local attractions, amenities, and activities during transit.
Coordinate with resort staff to ensure timely and efficient transportation arrangements for guests.
Qualifications
Valid driver's...
...or 5-star hotels
High School Diploma
Ability to work with little supervision
Knowledge of English language
Ability to coordinate effectively
Candidate’s Profile
Creative, innovative, proactive, and resourceful
Excellent organizational skills and...
...Office Agent offers guest administrative support across the resort. He/she welcomes guests, greets people who visit the resort. Coordinates front-desk activities, including correspondence distribution, redirection phone calls and represents the resort to guests throughout...
...Monitor and respond to overnight guest inquiries, requests, and emergencies, providing assistance and resolving issues as needed.
Coordinate with overnight staff in other departments, such as security, to ensure smooth operations and guest satisfaction.
Assist with...
...guest complaints and ensure prompt resolution
Maintain accurate guest records and handle financial transactions
Organize and coordinate guest transfers and transportation
Ensure that guests receive personalized attention and that their needs and expectations are...
...develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,
Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food & Beverage to ensure...
...proficiency of all applicable food and beverage laws and regulations.
Key accountabilities:
Staff scheduling
Organize and Coordinate all F&B Service staff of the shift, including Waiters, Bartenders, Room Service / Mini Bar attendants
Ensure that all Brand...
...luggage handling, transportation, and storage, ensuring belongings are handled with care and delivered promptly to guest rooms.
Coordinate with front desk staff and other departments to ensure seamless communication and guest services.
Assist with valet parking...
...ensuring the efficient execution of all dishes.
Maintain consistent presentation of dishes to maximize customer satisfaction.
Coordinate with kitchen staff to ensure timely preparation and delivery of orders.
Mentor and coach less experienced staff, fostering...
...Responsibilities
Manage reservations for the resort's food and beverage outlets, including restaurants, bars, and private dining areas.
Coordinate with guests and internal departments to ensure accurate booking information and meet special requests.
Provide personalized...
...maintained to the highest standards.
Collaborate with other departments to ensure timely delivery of guest requests and efficient coordination of housekeeping activities.
Monitor housekeeping supplies and equipment inventory, and place orders as necessary.
Conduct...