Sales Operations Business Analyst

ICAP Employment Solutions, on behalf of a business leader in Pharmaceutical Industry, is currently seeking for a  SALES OPERATIONS BUSINESS ANALYST , in its premises in South Athens.

DUTIES AND RESPONSIBILITIES:

Market Intelligence

• Provide market intelligence, costing and target pricing information
• Analyze and provide reports on market sales data via MIDAS/IQVIA online platform
• Scout and benchmark online market pricing; feed insights into target pricing models
• Develop and maintain cost/price intelligence modelling to support target pricing and Focus selling initiatives 

Reporting

• Managing and maintaining master data information (i.e. sales/quotation databases, contract management data)
• Record, screen, and consolidate Commercial Sales data (new business agreements), ensuring proper monthly and annual reporting requirements
• Maintain and update Sales Pipeline database
• Coordinate and prepare monthly and annual management commercial reports
• Monitor and report Business Development activity (Lead Management, Sales Effectiveness)

RfQ Process

• Coordinating RFQ workflow: track progress, flag issues, and drive timely quote delivery
• Preparing weekly internal tracking reports and related RFQ status weekly management reports
• Providing maintenance and continuous improvement of internal Quotation tools and templates

CRM

• CRM Master data setup and maintenance
• Monitoring sales team data input, to ensure coherence and accuracy of data input by Sales teams.
• Supporting sales team on updating CRM platform with additional information and documentation

Requirements

• Bachelor’s or Master’s Degree in Business Administration, Finance, Economics, Data Science or related field
• Strong analytical and problem-solving skills, ability to manage timelines and setting priorities
• Strong Communication and interpersonal skills to work cross-functionally with Business Development, Finance, Operations
• Prior experience ins Sales Operations, Commercial Reporting, Market Intelligence / Pricing within Pharma/CDMO is considered a strong asset
• Excellent command of MS Office suite (Outlook, Word, Power point)
• Proficiency in Microsoft Excel is required (at minimum know how on Pivot Tables, look up functions, and a plus if there is experience in Power Query, macros/VBA for automated reporting)
• Data analytics, ability to integrate data from different sources.
• Know how on Power BI report development, data modeling, dashboard design is a strong plus
• Hands‑on use of CRM platforms (MS Dynamics 365 Sales) is a plus

• A competitive remuneration package.
• Ongoing training and opportunities for continuous professional development.
• A modern, dynamic, and forward-thinking working environment.
• Comprehensive support for career progression and the development of professional competencies.